SHIPPING

Currently, all orders are print-on-demand and shipped from our wholesaler’s warehouse – most often from the United States, with some products coming from the Europe warehouse. It takes 2-7 business days to create apparel products and 2-5 business days for non-apparel products. Shipping times will vary by destination.

 

Any additional charges for customs clearance, import duties, or local taxes are the responsibility of the customer. 

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For orders within Canada, shipment will usually arrive 3-8 business days after the order has shipped (not including fulfillment times). 

 

For orders in the US, shipment will usually arrive 2-5 business days after the order has shipped (not including fulfillment times). 

RETURNS

We do not accept returns on any item that has been used.

If you have received a damaged item, please email us at info@goldtoothgrin.com with photos and order number. Items that show signs of wear or use may not be returned. 

All products on Goldtoothgrin.com are non-refundable. We do not accept returns or offer exchanges UNLESS an incorrect order was sent to you (as long as products are unused)/item is damaged upon receipt.  We will process an exchange for the same product(s) or product(s) of equal value. You must contact info@goldtoothgrin.com within 48 hours of receiving your order to receive an exchange. 

 

Any claims for misprinted/damaged/defective items must be submitted within 3 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 3 weeks after the estimated delivery date. If a package goes missing, we will do our best to track its location for you. Goldtoothgrin.com is not liable for lost, stolen, or misdelivered packages. 

All original shipping fees are non-refundable.